AI Receptionist for HVAC Companies
When the first heat wave or cold snap hits, the phones spike and the office can’t keep up. Sara, CapitalLine’s AI receptionist, answers every call 24/7 in your company’s name, books the service visit and sends you the details right after the call.
30-day free trial · No setup fee · Cancel anytime
Meet Sara.
She answers every call, takes down every job, and never puts anyone on hold. Sara is CapitalLine’s AI receptionist, and she’s ready to work your phones.
Hear her for yourself: call the demo line below.
Sara is an AI receptionist, and she’ll tell any caller who asks.
When the weather turns, the phones surge
HVAC demand spikes with the weather, and surge callers are urgent: no heat, no AC. The office can’t answer every call during a surge, and an unanswered surge caller doesn’t wait. They call the next company. Sara picks up every call, nights, weekends and holidays, so the rush doesn’t turn into a list of jobs that went elsewhere.
No heat, no AC
Sara takes the caller’s name, number, what they need and when they need it. With your calendar connected, she books the visit herself.
Bigger jobs, same first step
A caller asking about a new system gets the same fast answer. Sara collects the details and sends them to you so you can follow up with a quote.
The right call to the right person
Sara transfers calls to you when you’ve set that up. The Pro plan adds call routing to the right person and Review Protection, which flags unhappy callers to you.
What Sara does for an HVAC company
Every call answered, every lead captured, and a summary in your inbox before your tech is back in the truck.
She answers common questions from the info you give her, like your service area and hours, and screens out telemarketers and spam so your team only sees real customers.
Every call gets
- Answered 24/7, in your business’s name
- Questions answered from your info
- Appointments booked or messages taken
- Telemarketers and spam screened out
- A summary sent to you right away
The math for a typical HVAC company
This is an illustrative scenario, not a client result. CapitalLine has no published client results yet. This shows what the math looks like for a typical business, using our actual prices and conservative, labeled estimates. Your numbers will differ. See all scenarios.
Illustrative scenario: example math, not a client result.
Plan modeled: Pro, $349 CAD/month
| Missed calls in a peak month (estimate) | 60 |
|---|---|
| Share assumed to become jobs (conservative assumption) | 20% |
| Jobs recovered per month | 12 |
| Average job value (estimate: service and repair, not installs) | $450 CAD |
| Revenue recovered per month (est.) | ~$5,400 CAD |
| CapitalLine Pro cost | $349 CAD/month |
| Return on the monthly cost | ~15× |
Payback: A single average service call ($450) covers the month. Install jobs, worth thousands, aren’t in this math.
Keep your number, forward your calls
Your customers keep calling the number they already know. We provide a local number for Sara, and you forward your business line to it when you don’t pick up, or all the time if you prefer. That makes it easy to send calls to Sara only during a surge or after hours. Sara is an AI receptionist, and she’ll tell any caller who asks.
Plans for HVAC companies
The example above models Pro. Every plan answers 24/7 and comes with support from our Canadian team.
- Starter: $199 CAD/month, up to 200 minutes/month
- Pro: $349 CAD/month, up to 500 minutes/month, adds call routing to the right person and Review Protection (unhappy callers flagged to you)
- Unlimited: $599 CAD/month, up to 2,000 minutes/month (fair use)
All prices in CAD, plus HST/applicable tax. 30-day free trial on every plan. No setup fee. No contract. Cancel anytime. Full plan details.
Common questions
Can Sara book service visits?
Yes. With your calendar connected, she books the visit herself. Otherwise she takes a message with the caller’s details and sends it to you.
What happens with calls that need a person?
Sara transfers calls to you when you’ve set that up. Pro adds call routing to the right person.
Is there a contract?
No. Receptionist plans are month to month, with no setup fee and a 30-day free trial. Cancel anytime.
Does Sara speak French?
Yes. Sara speaks English and French, and now also Hindi, Tamil, Urdu, Mandarin, Cantonese, Spanish and Portuguese.
Who we help: Ottawa · En français · Plumbers · HVAC · Clinics